Terms and Conditions

Effective Date 01 March 2025

Introduction

These Terms and Conditions outline the rules for using our website, purchasing our products, and engaging with our content. By accessing this website, you agree to these terms. If you do not agree, please do not use our site or services.

WorkFlo Design operates within the UK and provides digital templates and resources for businesses, educators, environmental professionals, healthcare providers, and project managers.

We may update these Terms and Conditions at any time. Changes take effect immediately upon posting. Please review this page regularly to stay informed.

If you have any questions, contact us at:
📧 workflodesign@gmail.com

Use of Website

By accessing this website, you agree to use it lawfully and responsibly. You must not:

  • Use the website in a way that violates any local, national, or international laws.
  • Attempt to gain unauthorised access to the website, its servers, or connected systems.
  • Misuse the website by introducing viruses, malware, or harmful code.
  • Copy, modify, or distribute our content without written permission.
  • Use the website or its content for fraudulent, deceptive, or unlawful purposes.

We reserve the right to restrict or terminate access if we believe your use breaches these terms.

Intellectual Property

All content on this website, including text, graphics, logos, templates, and downloadable resources, is the property of WorkFlo Design unless stated otherwise. This content is protected by copyright laws and intellectual property rights.

You may:

  • Download and use purchased templates for personal or business purposes.
  • Customise templates to meet your specific needs.

You must not:

  • Share, resell, or distribute our templates, content, or resources without written permission.
  • Claim our content as your own.
  • Copy website text, design elements, or resources for commercial gain.

We take intellectual property rights seriously and may take action if these terms are violated.

Terms and Conditions of Purchases and Payment Terms

When purchasing digital products from WorkFlo Design, you agree to the following terms:

  • Payment Processing: All payments are processed securely through trusted third-party providers such as PayPal. We do not store your payment details.
  • Pricing: Prices are listed in GBP (£) unless stated otherwise. We reserve the right to change prices at any time without prior notice.
  • Order Confirmation: You will receive a confirmation email once your payment has been processed successfully. If you do not receive this, please check your spam folder or contact us.
  • Digital Products: All products are provided in digital format only. No physical items will be shipped.
  • Access to Downloads: Once payment is confirmed, you will receive immediate access to your purchased files. If you experience issues accessing your downloads, please contact us.

We reserve the right to refuse or cancel orders if we suspect fraudulent activity or misuse of our content.

Refund and Cancellation Policy

Due to the nature of digital products, WorkFlo Design does not offer refunds once a file has been downloaded.

However, we may consider a refund in the following circumstances:

  • Duplicate Purchase: If you accidentally purchase the same product twice, we will issue a refund for the duplicate order.
  • Download Issues: If you experience technical problems accessing your files and we are unable to resolve the issue, a refund may be offered.
  • Incorrect Product: If you receive the wrong product, we will replace it with the correct file or provide a refund if the correct file is unavailable.

To request a refund, please contact us at 📧 workflodesign@gmail.com within 14 days of purchase. We may ask for proof of purchase or additional details to process your request.

We are committed to resolving issues fairly. If you are unhappy with your purchase, please contact us so we can assist you.

User Conduct

By using this website, you agree to behave in a lawful and respectful manner. Specifically, you must not:

  • Use the website for any unlawful, abusive, or fraudulent activities.
  • Attempt to disrupt the website’s functionality or security.
  • Upload or share harmful content, including viruses, malware, or malicious code.
  • Copy, modify, or distribute our content without written permission.
  • Engage in behaviour that could harm the reputation of WorkFlo Design.

We reserve the right to restrict or terminate access if we believe your actions breach these terms.

If you witness or experience misuse of this website, please contact us at 📧 workflodesign@gmail.com.

Terms of Limitation of Liability

WorkFlo Design provides content, templates, and resources on an “as-is” basis without guarantees of accuracy, completeness, or suitability for specific needs. While we make every effort to provide reliable resources, we cannot guarantee that all content is error-free or meets your requirements.

By using this website, you agree that:

  • WorkFlo Design is not responsible for any direct, indirect, or consequential loss arising from the use of our website or resources.
  • We are not liable for business decisions, financial loss, or damages resulting from reliance on our templates or content.
  • You are responsible for reviewing, modifying, and ensuring the suitability of any template before using it.

Nothing in these Terms and Conditions limits liability in ways prohibited by UK law.

Governing Law

These Terms and Conditions are governed by the laws of England and Wales. By using this website, you agree that any disputes arising from your use of the site or our services will be subject to the exclusive jurisdiction of the courts in England and Wales.

If any part of these terms is found to be invalid or unenforceable, the remaining provisions will remain in full effect.

Contact Information

If you have any questions about these Terms and Conditions, please contact us:

📧 workflodesign@gmail.com

We aim to respond to all enquiries promptly and address any concerns fairly. See also, our Privacy Policy and Disclaimer information

Closing Statement

By continuing to use this website, you confirm that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of this website and its services.

We reserve the right to update these terms as needed. Changes will take effect immediately upon publication. We encourage you to review this page regularly to stay informed.